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Canada · Licensing exam

NDEB Ottawa: address, contact and the NDECC Test Centre

The National Dental Examining Board of Canada (NDEB) has its Ottawa office and the NDECC Test Centre at one address: 340 Albert Street, 12th Floor. To reach NDEB, use the online contact form, email or phone, and send application documents to that address by mail or courier.

  • LyonNearest O-Train station, four minutes’ walk
  • 11 kilometresDistance from Ottawa’s airport
  • Mail or courierHow Equivalency documents must reach NDEB
Contact NDEB online

Updated October 2026 · Written from official sources, listed at the bottom of this page

Where is NDEB’s Ottawa office?

  • Address: The National Dental Examining Board of Canada, 340 Albert Street, 12th Floor, Ottawa, Ontario K1R 7Y6
  • Phone: 613-236-5912
  • Fax: 613-236-8386
  • General email: info@ndeb-bned.ca
  • Credential documents sent by email, such as statements of good standing: verification@ndeb-bned.ca

NDEB’s contact form asks for your NDEB ID number and a topic: general inquiry, misconduct, login issues, payment issues, registration inquiry or other. The contact page also links NDEB’s frequently asked questions by subject, such as application, fees, scoring and online profile.

NDEB: Contact the NDEB ↗NDEB: Frequently Asked Questions ↗

Mailing documents to NDEB in Ottawa

Paper documents for your application, such as notarized ID copies, forms and sworn affidavits, go by mail or courier to the address above, addressed to NDEB. For the Equivalency Process, documents can’t be emailed or uploaded to NDEBConnect.

Some things travel another way. Universities can send transcripts electronically through MyCreds, Parchment, National Student Clearinghouse or My eQuals, and licensing bodies can email statements of good standing from an official account. NDEB keeps documents that third parties send it and doesn’t return them.

NDEB: 2026 Equivalency Process Application Guide (PDF) ↗

Getting to the NDECC Test Centre

The Test Centre is in the building with the Starbucks at Albert Street and Kent Street, and the elevators to the 12th floor are near the Starbucks. It’s about 4 kilometres from the Ottawa train station.

Plan your trip so you arrive at the check-in time on your schedule. NDEB warns that travel times change with the time of day, transit schedules and bad weather. Bring your photo ID: you sign a confidentiality agreement at check-in, get an NDECC card to wear all day, and the centre is monitored by closed-circuit television (CCTV). Family and friends aren’t allowed in the check-in area or the Test Centre.

NDEB: NDECC Practical Guide, effective July 30, 2026 (PDF) ↗NDECC exam dates and format →NDEBConnect login help →
Sources: NDEB and 4 more. Checked October 2026.

Rules and fees can change, so check the official site before your test.

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